Every product we sell is covered by our 30 Day Money Back Guarantee. You have 30 days to return any item from the day you receive the item. Please contact us for an RMA number before returning any and all merchandise. Any merchandise returned without an RMA will be returned to the sender at their expanse, NO EXCEPTIONS. Please clearly mark the RMA number on your return label attached to the outside of the box being returned. PLEASE DO NOT WRITE ON THE BOX! Any product returned Must be in Like New Condition, and contain everything it came with. All items returned must include the original packaging, and the original, or a copy of the original sales invoice. Any merchandise returned that is deemed to not be in shape to resell will incur a restocking fee of 25%. Any merchandise returned without original packaging and manuals, or merchandise that has been used, and is not in like new condition will incur a 35% to 50% restock fee with NO exceptions! We do not accept merchandise returns after the item has been installed. Shipping and Handling is Non Refundable. Although we do our best to get accurate images of the products we sell, the pictures on our website may not be an exact likeness of the product being sold, please use the product description when making a buying decision. If you are going by the picture, and want to return the product because the picture was not exact representation of the product, the freight will NOT be refunded. If the Item you are returning was shipped free, and the item is returned for a refund, we will charge you the original shipping amount we paid to get it to you when we do the refund. Some manufacturer's require proof of factory defects, in which case customers will be asked to provide images of merchandise. Returns after the 30 day time limit not be accepted unless extenuating circumstances are present. Blems or defects in any merchandise will be covered by the manufacturer's warranty and not Re-key My RV.com. ALL products come with the original manufacturer warranty, and should be contacted directly for processing. We will update a list with
- Returns - Please read carefully.
original manufacturer contact info to the best of our knowledge.
- Bauer Products - www.bauerproducts.com - Phone: 866-682-2837